Who we are

Forensx Privacy Policy

Privacy Notice

Forensx Holdings Limited (“we”, “us”, or “our”) is dedicated to protecting and respecting your privacy. This notice explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) when you visit our website, forensx.co.uk (the “Website”).

1. Who We Are

Forensx Holdings Limited is the data controller responsible for your personal data.

  • Company Name: Forensx Holdings Limited
  • Company Number: 16563146
  • Registered Address: 1 King William Street, London, EC4N 7AR
  • Email: enquiries@forensx.co.uk

2. Information We Collect

We collect information to facilitate our expert witness and forensic services:

  • Inquiry & Contact Data: When you use our Website to contact us or enquire about a specific expert, we collect your name, email address, phone number, firm or company name, and any case-specific details you choose to provide.
  • Expert Profile Interaction: Our Website allows you to view profiles of our specialist experts. We may track which profiles are viewed to better understand the demand for specific forensic disciplines.
  • Technical & Usage Data: We automatically collect data such as your IP address, browser type, operating system, and how you navigate our site to ensure security and a high-quality user experience.

3. How We Use Your Information

We use your data for the following professional purposes:

  • Engagement Management: To process and respond to your enquiries regarding expert instructions.
  • Service Delivery: To connect legal professionals and individuals with the appropriate forensic experts listed on our site.
  • Website Optimization: To monitor traffic, improve our interface, and ensure our expert directory is easily accessible.
  • Regulatory Compliance: To maintain records required for legal, tax, or professional indemnity purposes.

4. Lawful Bases for Processing

We only process your data where we have a legal ground to do so:

  • Consent: When you voluntarily submit an enquiry form.
  • Contractual Necessity: To take the necessary steps at your request before entering into a formal instruction or service agreement.
  • Legitimate Interests: To manage our business operations, promote our experts, and provide a secure digital environment.
  • Legal Obligation: To comply with UK law and professional reporting standards.

5. Data Sharing and Confidentiality

Confidentiality is central to our forensic services. We do not sell your data. We share information only with:

  • Forensx Experts: Relevant experts within our network to address your specific enquiry.
  • Professional Service Providers: Secure IT, hosting, and analytics providers who operate under Data Processing Agreements (DPAs).
  • Legal & Regulatory Bodies: Only when required by law, court order, or professional regulation.

6. Security and International Transfers

We implement robust technical and organisational measures, including encryption and restricted access, to safeguard your data. While we primarily store data within the UK/EEA, any necessary international transfers are protected by standard contractual clauses to ensure your privacy rights remain secure.

7. Data Retention

We do not keep your information longer than necessary. For general enquiries, data is kept for the duration of the correspondence. For matters involving expert instructions, we typically retain records for seven years to comply with legal and professional indemnity requirements.

8. Your Legal Rights

Under the UK GDPR, you have the right to:

  • Access a copy of your personal data.
  • Rectify any inaccurate or incomplete information.
  • Request Erasure of your data (where legal obligations allow).
  • Object to or restrict certain processing activities.
  • Withdraw Consent for marketing or data collection at any time.

To exercise these rights, please contact enquiries@forensx.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies and Analytics

Our Website uses cookies to enhance functionality and analyse visitor patterns. You can manage your cookie preferences through our on-site banner or your browser settings.